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Terms of Service

The terms and conditions governing your use of our platforms and services.

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Last updated: April 3, 2026

Welcome to Boltenz Global. These Terms of Service (“Terms”) govern your access to and use of our website (boltenzglobal.com), platforms, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Definitions

  • “Boltenz Global,” “we,” “our,” or “us” refers to Boltenz Group LLC, operating as Boltenz Global, and its affiliates.
  • “Services” refers to our website, platforms (KYConsole, ChatKYAT, YutHub, Vizo Dynamics), AI engines, and any related software, tools, or offerings.
  • “Platforms” refers specifically to our software products: KYConsole (corporate compliance management), ChatKYAT (encrypted communications), YutHub (youth housing management), and Vizo Dynamics (urban mobility).
  • “AI Engines” refers to our proprietary AI technologies: DataWeave™, SentimentCore™, ForecastX™, VictoryPath™, HyperResponse™, and Sentinel™.
  • “User,” “you,” or “your” refers to any individual or entity accessing or using our Services.
  • “Client Data” refers to any data, content, or materials you upload, submit, or make available through our Platforms.
  • “Output” refers to results, insights, predictions, or content generated by our AI Engines or Platforms based on your inputs.

2. Eligibility

To use our Services, you must be at least 18 years of age and have the legal capacity to enter into binding agreements. If you are accessing or using our Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

3. Acceptance of Terms

By accessing boltenzglobal.com or engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy. We reserve the right to modify these Terms at any time. When we make material changes, we will notify you via email or a prominent notice on our website at least 30 days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.

4. Description of Services

Boltenz Global develops and operates technology platforms powered by proprietary AI engines. Our Services include:

  • KYConsole: AI-powered multi-entity corporate compliance and management platform for businesses operating across jurisdictions.
  • ChatKYAT: Military-grade encrypted messaging platform with quantum-resistant security for private communications.
  • YutHub: Comprehensive SaaS platform for youth housing organizations, supporting administration, safeguarding, and independence pathways.
  • Vizo Dynamics: Smart urban mobility platform leveraging AI for traffic management and transportation analytics.
  • AI Engine Services: Custom AI integration, data infrastructure, and enterprise consulting services.

Specific features, availability, and pricing for each Platform are detailed in the applicable service agreement or order form.

5. User Accounts and Security

If you create an account with us, you are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately at support@boltenzglobal.com of any unauthorized use or security breach

We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or are being used in violation of these Terms.

6. Client Data and Ownership

You retain all rights, title, and interest in your Client Data. By using our Services, you grant us a limited, non-exclusive, worldwide license to process, store, and display your Client Data solely as necessary to provide the Services to you.

  • We will not use your Client Data to train our AI models or for any purpose beyond providing the Services, unless you give explicit written consent.
  • We will not access your Client Data except as necessary to provide the Services, respond to support requests, or comply with legal obligations.
  • Upon termination, you may request export of your Client Data. We will make your data available for export for 30 days following termination, after which it will be securely deleted.

7. Intellectual Property Rights

All content, trademarks, logos, and intellectual property on our website and within our Platforms are owned by Boltenz Global or our licensors. This includes our proprietary AI Engines: DataWeave™, SentimentCore™, ForecastX™, VictoryPath™, HyperResponse™, and Sentinel™.

You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit our intellectual property without our prior written consent.

8. AI-Specific Terms

  • No Guaranteed Accuracy: Outputs generated by our AI Engines are provided for informational and analytical purposes. While we strive for accuracy, AI-generated outputs may contain errors, inaccuracies, or biases. You should not rely solely on AI outputs for decisions with legal, financial, medical, or other significant consequences without independent verification and human oversight.
  • Human Oversight: You are responsible for reviewing and validating AI-generated outputs before acting on them, particularly in high-stakes contexts.
  • Prohibited AI Use: You may not use our AI Engines or their outputs to: develop competing AI models or services; generate illegal, harmful, or deceptive content; make automated decisions that produce legal effects on individuals without human review; or circumvent safety features or content filters.
  • Output Ownership: Subject to our intellectual property rights in the underlying AI technology, you own the outputs generated specifically for you through your use of our Platforms.

9. Acceptable Use

You agree not to:

  • Use our Services for any unlawful, fraudulent, or harmful purpose
  • Attempt to gain unauthorized access to our systems, networks, or other users’ accounts
  • Interfere with, disrupt, or place undue burden on our Services or infrastructure
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of our software
  • Use automated systems (bots, scrapers, crawlers) to extract data from our Services without written permission
  • Upload or transmit malicious code, viruses, or other harmful material
  • Impersonate any person or entity, or misrepresent your affiliation
  • Use our Services to send unsolicited commercial communications (spam)
  • Violate any applicable local, national, or international law or regulation
  • Resell or redistribute access to our Services without authorization

10. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary, non-public, or sensitive information (“Confidential Information”) disclosed during the course of our engagement. Confidential Information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction. This obligation survives the termination of any agreement for a period of three (3) years.

11. Service Level and Availability

While we strive to maintain high availability of our Services, we do not guarantee uninterrupted or error-free access. We may perform scheduled maintenance, updates, or upgrades that temporarily affect availability. We will provide reasonable advance notice of planned downtime where practicable. Specific service level commitments for our Platforms are defined in individual service agreements.

12. Beta and Preview Features

We may offer beta, preview, or experimental features that are provided “as is” without warranty. These features may be modified, suspended, or discontinued at any time without notice. Beta features are not covered by any service level commitments and should not be used for production workloads unless explicitly stated.

13. Fees and Payment

Fees for our Platforms and Services are specified in the applicable order form, subscription agreement, or pricing page. Unless otherwise stated:

  • Fees are quoted in USD and are exclusive of applicable taxes
  • Payment is due within 30 days of invoice date
  • Subscriptions auto-renew for successive periods of the same duration unless either party provides at least 30 days’ written notice of non-renewal
  • We reserve the right to suspend access for overdue accounts exceeding 15 days past the payment due date
  • Refunds are provided only as specified in the applicable service agreement

14. Suspension and Termination

  • Suspension: We may suspend your access to the Services immediately if we reasonably believe you have violated these Terms, if required by law, or if your use poses a security risk. We will make reasonable efforts to notify you before or promptly after suspension.
  • Termination by You: You may terminate your account at any time by contacting us. Pre-paid fees for the current billing period are non-refundable unless otherwise specified.
  • Termination by Us: We may terminate your access for cause with 30 days’ written notice if a breach remains uncured during the notice period.
  • Effect of Termination: Upon termination, your right to use the Services ceases immediately. Your Client Data will be available for export for 30 days, after which it will be securely deleted. Sections on intellectual property, limitation of liability, indemnification, and governing law survive termination.

15. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • BOLTENZ GLOBAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES.
  • OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO BOLTENZ GLOBAL IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

These limitations apply regardless of the legal theory (contract, tort, or otherwise) and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.

17. Indemnification

You agree to indemnify, defend, and hold harmless Boltenz Global, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your Client Data.

18. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond the party’s reasonable control, including but not limited to: natural disasters, acts of government, pandemics, wars, terrorism, civil unrest, labor disputes, power or internet outages, cyberattacks, or failures of third-party services. The affected party will make reasonable efforts to mitigate the impact and resume performance as soon as practicable.

19. Third-Party Services

Our Services may integrate with or contain links to third-party services, APIs, or tools. We do not endorse, control, or assume responsibility for any third-party service. Your use of third-party services is at your own risk and subject to the applicable third party’s terms and policies.

20. Export Controls

You represent and warrant that you are not located in a country subject to comprehensive trade sanctions and that you are not listed on any government restricted party list. You agree to comply with all applicable export control and sanctions laws in your use of our Services.

21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Nothing in these Terms shall limit your statutory rights under the laws of your jurisdiction of residence.

22. Dispute Resolution

Any disputes arising from or relating to these Terms shall be resolved as follows:

  1. Negotiation: The parties shall first attempt to resolve the dispute through good-faith negotiation for a period of thirty (30) days.
  2. Mediation: If negotiation fails, the parties shall submit to mediation administered by an agreed-upon mediator.
  3. Arbitration: If mediation fails, the dispute shall be resolved by binding arbitration conducted in London, England, under the LCIA Arbitration Rules. The arbitration shall be conducted in English by a single arbitrator.

Nothing in this section prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property or confidential information.

23. Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, provided the assignee agrees to be bound by these Terms. Any attempted assignment in violation of this section is void.

24. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties’ original intent.

25. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any applicable service agreements or order forms, constitute the entire agreement between you and Boltenz Global regarding the use of our Services. They supersede all prior agreements, understandings, and communications, whether written or oral.

26. Contact

If you have questions about these Terms of Service, please contact us at:

Boltenz Global
Email: support@boltenzglobal.com
Legal Inquiries: legal@boltenzglobal.com